An always-on CRM engagement platform that turns everyday customers into loyal brand advocates — available as a fully responsive Desktop WebApp, Mobile WebApp, PWA, or Native App. Drive repeat purchases, collect consumer insights, and reward participation at every touchpoint.
Social Wiiv CXP™ is a fully customisable consumer engagement platform that transforms passive buyers into active brand advocates. Deploy as a Desktop WebApp, Mobile WebApp, PWA, or Native App — always white labelled under your brand.
Drive repeat purchases with interactive campaigns, reward every interaction, collect valuable consumer insights, and build lasting loyalty — all from a single platform your customers will love.
Fully customisable. Your brand, your domain, your identity. Zero Social Wiiv attribution visible to your consumers.
Instant access from any browser — no app store required. Progressive Web App support delivers a native-like experience on any device with offline capability.
iOS and Android native apps with full push notification support, biometric login, and deep device integration for the ultimate consumer experience.
Full-featured desktop experience for in-store kiosks, POS terminals, or home users — optimised for every screen size and resolution.
24/7 engagement platform with real-time CRM data, automated campaign triggers, and behavioural analytics driving personalised consumer journeys.
Every feature is included out of the box. No add-ons, no hidden costs — a complete consumer engagement platform ready to deploy under your brand.
Deploy the entire platform under your brand — your logo, colours, custom domain, and identity throughout every interaction. Zero Social Wiiv attribution visible to consumers.
Engage consumers with points, leaderboards, levels, badges, and challenges. Make every purchase, check-in, and survey interaction rewarding and addictive.
Celebrate consumer milestones with a fully stocked reward catalogue. Convert loyalty points into tangible prizes, vouchers, or exclusive brand experiences.
Reach your consumers across every channel — Email, SMS, WhatsApp, and Push Notifications. Targeted messaging based on behaviour, location, and preference.
Collect real consumer insights with branded surveys and polls. Reward participation with points to boost completion rates and gather the feedback that drives better decisions.
Drive foot traffic with geo-fenced location check-ins. Consumers earn points for visiting stores, attending events, or participating in location-based campaigns.
Verify real-world purchases with our AI-powered till slip submission engine. Consumers photograph their receipt — our AI verifies the purchase and awards points automatically.
Full-suite marketing automation — Email campaigns, SMS blasts, WhatsApp broadcasts, and push notification campaigns — all personalised, all measurable, all in one place.
Create branded in-platform games — spin-the-wheel, scratch cards, memory games, and trivia challenges — that entertain consumers while reinforcing brand loyalty.
Connect consumer accounts with Facebook, Instagram, X, and TikTok. Reward social sharing, brand mentions, and referrals — turning advocates into your most powerful marketing channel.
Deep behavioural analytics reveal who your best customers are, what drives their loyalty, and where to focus your next campaign — all from a unified real-time dashboard.
Connect CXP™ to your existing CRM, e-commerce, and retail systems via our comprehensive REST API. Bi-directional data sync keeps every system up to date in real time.
Our gamification engine transforms routine consumer interactions — purchases, surveys, check-ins, referrals — into rewarding experiences that keep customers coming back. Points, levels, badges, and leaderboards create a habit loop that drives long-term loyalty.
A fully stocked, configurable reward catalogue lets your consumers redeem points for real value. From branded merchandise and vouchers to exclusive experiences — you decide what rewards matter to your customers.
Consumers enrolled in a points-and-rewards programme visit 3.4× more frequently and spend on average 62% more per visit than non-members.
Our proprietary AI-powered till slip engine lets consumers submit proof of purchase in seconds — they simply photograph their receipt and our system automatically reads, verifies, and awards points. No manual checking, no delays.
AI reads every till slip — product verification, retailer detection, amount extraction, and fraud prevention all happen automatically in seconds.
Supports all major South African retailers. Configurable product whitelist ensures only qualifying products earn points — protecting your programme ROI.
Branded in-platform games turn your loyalty programme into an entertainment destination. Create time-limited game campaigns that reward participation, drive daily logins, and keep your brand top of mind — no gaming development skills required.
Daily or weekly branded spin wheel — consumers earn spins through purchases and interactions, winning points, vouchers, or prizes.
Digital scratch card experiences triggered by qualifying purchases — reveal prizes instantly and share results on social media for viral reach.
Branded trivia challenges that educate consumers about your products while rewarding knowledge with bonus points and leaderboard positions.
Product-branded memory games that build product familiarity while entertaining consumers — award points for speed and accuracy.
Our built-in multi-channel marketing suite lets you plan, execute, and measure campaigns across Email, SMS, WhatsApp, and Push Notifications — all from a single platform, personalised by consumer behaviour and loyalty tier.
Automated trigger campaigns fire at exactly the right moment — abandoned cart reminders, milestone congratulations, points expiry warnings, and personalised offers.
Reward consumers for physically visiting your stores, attending brand events, or checking in at partner locations. Our geo-fencing engine verifies the consumer's location in real time and awards points automatically — incentivising foot traffic like never before.
Place NFC tags or QR codes at store entrances, tills, or event registration points. Consumers tap or scan to check in instantly — no app navigation required.
Location verified — GPS and NFC/QR double-verification prevents fraud
Deep behavioural analytics reveal who your best customers are, what motivates them, and exactly where to invest your next campaign budget. Move from guesswork to certainty with real-time consumer intelligence.
All analytics are available in real-time from a single dashboard — from individual consumer profiles to aggregate campaign performance.
All analytics can be exported as PDF or CSV reports and integrated directly into your BI tools via the CXP™ API.
Your logo, brand colours, custom domain, and app store listings — all under your brand. Consumers will never see the Social Wiiv name anywhere in their experience.
Zero platform attribution to consumers
Connect CXP™ to your CRM, e-commerce platform, POS systems, and retail stack through our comprehensive REST API with webhook support.
REST API with webhook and bi-directional sync
Desktop WebApp, Mobile WebApp, Progressive Web App (PWA), and fully native iOS and Android apps — one platform, every delivery mode your consumers expect.
PWA + Native — no platform compromise
See how Social Wiiv CXP™ can transform your consumer engagement — from first purchase to lifelong advocate. Book a personalised demo with our team today.