WhatsApp is the most widely used messaging app in South Africa. Social Wiiv's WhatsApp Marketing Automation platform lets brands engage consumers through bulk broadcasting, AI-powered chatbots, digital forms, appointment booking, and till slip competitions — all without a single app download.
South Africans spend more time on WhatsApp than any other platform. Social Wiiv's WhatsApp Marketing Automation gives brands a single, powerful toolset to reach, engage, and convert consumers through the channel they're already using — with zero friction and no app downloads required.
From bulk broadcasts to AI-powered conversations, digital forms, appointment scheduling, and purchase verification competitions — everything runs natively inside WhatsApp.
Fully white-labelled. Your brand identity, your WhatsApp business number, your customer relationships — zero Social Wiiv attribution.
Send personalised messages to thousands of opted-in contacts simultaneously — with rich media and targeted segments.
An intelligent conversational bot that handles enquiries, qualifies leads, and guides customers through journeys 24/7.
Collect structured data from customers through conversational forms built entirely inside WhatsApp — no website needed.
Let customers book, reschedule, and receive reminders for appointments — all within a WhatsApp conversation.
Run AI-verified purchase competitions where consumers submit till slips via WhatsApp — no app, no URL, no friction.
WhatsApp messages have a 94% open rate — far exceeding email or SMS. Social Wiiv's bulk broadcasting engine lets you send rich, personalised messages to your entire opted-in audience simultaneously, with full delivery reporting and reply management.
All broadcasts require prior opt-in consent — keeping you fully compliant with POPIA and WhatsApp's business messaging policies.
The Social Wiiv AI Chatbot handles customer conversations intelligently — qualifying leads, answering FAQs, guiding users through journeys, and collecting data — all within WhatsApp, 24 hours a day, 7 days a week.
The AI chatbot operates 24/7 — ensuring every customer who messages gets an immediate, intelligent response, regardless of time or team availability.
Traditional web forms get abandoned. WhatsApp forms feel like a conversation — keeping completion rates high and friction low. Build any data collection flow directly inside WhatsApp with no URL, no redirect, and no app required.
Give your customers the convenience of booking appointments without apps, phone calls, or website logins. The Social Wiiv Appointment Booking module handles the entire scheduling lifecycle — booking, confirmation, reminders, and rescheduling — all within a WhatsApp conversation.
Automated WhatsApp reminders reduce appointment no-show rates by up to 60% — saving time, revenue, and resource.
Till slip competitions are one of the most effective FMCG and retail marketing tools available — and Social Wiiv makes running them completely effortless. Consumers simply WhatsApp a photo of their till slip, and our AI engine verifies the purchase instantly.
Our AI detects duplicate submissions, edited images, and fraudulent slips — protecting your competition integrity automatically.
Our AI reads till slips in any format, any retailer, any font — verifying product, store, date, and total amount with high accuracy.
Fraud-resistant AI scanning
No app to download, no website to visit, no form to fill in. A photo in WhatsApp is all it takes — making entry rates dramatically higher than traditional methods.
WhatsApp only — nothing else needed
Track entries, verify rates, geographic spread, retailer breakdown, and campaign reach — with real-time dashboards and exportable reports.
Live competition dashboard
See how Social Wiiv's WhatsApp Marketing Automation can transform your consumer engagement — from bulk campaigns to AI conversations and till slip competitions. Book a demo today.