Get all the power of the Social Wiiv SaaS platform, plus a dedicated custom development service for your business. New features, bespoke modules, custom integrations, workflow changes — all developed directly into your fully managed platform by our team.
Building software from scratch is expensive, slow, and risky. Our approach gives you something better — the complete Social Wiiv SaaS platform as your foundation, with a dedicated custom development service layered on top. You get all the battle-tested features of the platform plus anything unique your business needs, built directly into your managed environment.
Whether you need a custom workflow, a bespoke reporting module, an integration with your ERP or HR system, or a feature that doesn't exist anywhere yet — we scope it, design it, build it, test it, and deploy it into your platform. Then we manage it, update it, and maintain it indefinitely.
No infrastructure overhead. Your custom features run on the same Microsoft Azure cloud as the core platform — with the same 99.9% uptime SLA, ISO 27001 security, and POPIA compliance that applies to everything we build.
Continuous delivery. Custom features are released through our standard deployment pipeline — tested, staged, and deployed without disrupting your live environment or your users.
From minor UI tweaks and configuration changes to full bespoke modules and third-party system bridges — our development team delivers it all within your managed platform environment.
Need a feature the platform doesn't have yet? We scope, design, and build it — directly into your environment. From custom leaderboard logic to bespoke approval workflows and unique programme mechanics.
Connect the Social Wiiv platform to your existing business systems — ERP, HR platforms, CRM tools, payment gateways, marketing stacks, and data warehouses — via secure API integration.
Custom business logic, approval chains, automated triggers, and conditional rules — built to match exactly how your organisation operates, not how a generic platform assumes it does.
Custom analytics views, executive dashboards, and automated reports built around your KPIs and data structure — beyond what the standard reporting module provides.
Custom interface elements, page layouts, branded component styling, and user experience flows — tailored to your brand standards and the specific needs of your user base.
Migrate existing user data, historical records, points balances, and content from legacy systems into the platform — with validation, de-duplication, and rollback safeguards built in.
A clear, structured process that takes your requirement from initial conversation to live deployment — with full visibility, agreed timelines, and no surprises at every stage.
We start with a discovery session to understand your requirement in full — what you need, why you need it, who will use it, and how it fits within your existing platform configuration. No assumptions, no shortcuts.
We document the full technical scope, delivery timeline, and cost. You receive a clear written proposal — no vague estimates. You approve the scope before any development begins.
Our team designs the feature architecture, data models, and UI flows before writing a single line of code. For larger features, wireframes and flow diagrams are shared for your sign-off first.
Development happens in an isolated environment. Fortnightly sprint updates keep you informed on progress. Our engineers follow the same code standards, security practices, and review processes applied to the core platform.
The feature is deployed to a staging environment for full internal QA and your User Acceptance Testing. Any issues raised during UAT are resolved before go-live — no exceptions.
The feature is released to your production environment during a planned deployment window. Documentation is provided, and your team is trained on any new admin functionality. Then we manage it ongoing.
Every custom feature lives alongside your platform features — not beside them. There's no separate system to log into, no separate app to maintain. Your users experience a single, seamless product.
Updates to the core platform are applied automatically. Your custom features are regression-tested with every platform release to ensure nothing breaks.
No two businesses operate the same way. Where the standard platform gives you 90% of what you need, custom feature development closes that final gap — delivering capabilities built exactly to your specification, integrated seamlessly into the platform your users already know.
You keep everything you already have. Custom development never removes or breaks existing platform functionality. New features are additive — your users gain new capabilities without losing anything they rely on.
The Social Wiiv platform is built API-first, meaning it's designed to talk to any external system you run. Our development team builds and maintains the integration layer — handling authentication, data mapping, error handling, and ongoing compatibility as both systems evolve.
Real-time or scheduled. Integrations can push and pull data in real time via webhook or on a scheduled batch basis — configured to match your system's capabilities and your data freshness requirements.
All integrations are built with end-to-end encryption, token-based authentication, and full audit logging — meeting ISO 27001 and POPIA requirements for data exchange between systems.
Custom development with Social Wiiv is not a project with an end date — it's an ongoing managed service. Once your features are built and live, we continue to maintain, update, monitor, and evolve them. No vendor lock-in, no abandoned code, no unmanaged technical debt.
Your entire platform — core features and custom development — runs on Microsoft Azure with auto-scaling, load balancing, and redundant architecture managed by our engineering team. You never touch a server.
99.9% uptime SLA across platform and custom features
Platform updates, security patches, dependency upgrades, and bug fixes are applied continuously. Custom features are regression-tested with every platform release to ensure they remain stable and compatible.
Zero maintenance burden on your internal IT team
A dedicated account team and technical support SLA ensures issues are triaged and resolved within agreed timeframes. Monthly service reports show platform performance, uptime, and feature delivery stats.
Monthly reporting on performance, uptime & delivery
Tell us what you need. We'll scope it, price it, and build it into your platform — fully managed and maintained by our team from day one.